Complaints – Airline complaints
Do you have a question, remark or complaint?
Contact your airline for complaints about your flight our baggage. .
Questions about lost items? Contact the designated service.
Do you have complaints about services at Brussels Airport? Send an e-mail to firstname.lastname@example.org, a fax to 02 753 41 22 or a letter to:
Brussels Airport Company
At Brussels Airport Welcome Centre, we’re always happy to answer to your questions. The Welcome Centre is located at arrivals level and welcomes all passengers from 6 am to 9 pm.